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MCD Legal Documents

Privacy Policy

At MCD Project Services Limited we value and respect your privacy. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy Policies of other websites
  • Change to our privacy policy.
  • How to contact us
  • How to Contact the appropriate authorities
 

What data do we collect?

At MCD Project Services Limited collect the follow data:

  • Personal identification information (Name, Email address, phone number, etc)
  • CV curriculum information.
 

How do we collect your data?

  • Register online or fill the forms of our website.
  • Requesting CV from candidates .
  • Use or view our website via your browser´s cookies.

 

How will we use your data?

Our company collects your data so that we can:

  • Process your request and keep you informed.
  • Email you with special information about our service we think you might like.
  • Process candidates CV and keep them informed.
  • Provide Professional Resume Writing Services
 

When our company process your request, it may send your data to the client, and keep you posted about any updates regarding the process.

How do we store your data?

At MCD Project Services Limited, we prioritize the secure storage of your data. Your information is stored in our protected server and email systems, where stringent security measures are in place to safeguard it from unauthorized access, disclosure, or alteration. Your data’s confidentiality and integrity are of utmost importance to us. The information is retained for a period of two years, ensuring that it remains accessible for any necessary purposes during this time frame. After this two-year period, data will only be deleted if it is no longer required for any essential purposes.

Marketing

Our company values your interest in our candidates and services. We may periodically send you information about candidates and services that we believe may be of interest to you.

If you have opted to receive marketing communications from us, please note that you can always opt out at a later date. We respect your preferences, and you have the right, at any time, to stop our company from contacting you for marketing purposes or from sharing your data with other members of our organization.

We provide clear and simple mechanisms for you to manage your marketing preferences, including unsubscribe options in our communications and contact details for our customer support. Your choices regarding marketing communications are important to us, and we want to ensure you receive only the information that aligns with your interests.

What are your data protection right?

Our company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The Right to Access: You have the right to request access to your personal data that we hold. We will provide you with a copy of this information, free of charge.

The Right to Rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates.

The Right to Erasure: You can request the erasure of your personal data under certain circumstances, commonly referred to as the “right to be forgotten.”

The Right to Restrict Processing: In some cases, you have the right to request the restriction of the processing of your personal data.

The Right to Object to Processing: You have the right to object to the processing of your personal data, especially when it’s based on legitimate interests.

The Right to Data Portability: You may request the transfer of your personal data to another organization or to you directly, when technically feasible.

The Right to Withdraw Consent: If we rely on your consent for processing your personal information, you have the right to withdraw that consent at any time.

How do we use cookies?

At MCD Project Services Limited, we utilize cookies to enhance your browsing experience and provide personalized services. Cookies are small text files that are stored on your device when you visit our website. These files contain information about your interactions with our site and help us understand your preferences.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable you to navigate our site and use its essential features.

Analytical Cookies: We use analytical cookies to collect information about how visitors interact with our website. This data helps us improve our site’s performance and user experience. These cookies are anonymized and do not contain personally identifiable information.

Marketing Cookies: Marketing cookies allow us to deliver relevant content and advertisements tailored to your interests. They help us measure the effectiveness of our marketing campaigns.

How to manage cookies

You have the option to manage your cookie preferences. Most web browsers allow you to control cookie settings, including accepting or rejecting cookies and deleting them. Please note that by disabling cookies, some features of our website may not function correctly.

Privacy policies of other websites

At MCD Project Services Limited, we may provide links to other websites for your convenience and information. However, it’s important to note that our Privacy Policy applies exclusively to our own website.

When you click on an external link that directs you to a third-party website, we encourage you to review their respective privacy policies. Each of these websites may have its own data collection and privacy practices that differ from ours.

We do not have control over the content and practices of external websites, and we assume no responsibility for their policies or actions. Your interactions with these linked websites are subject to their terms and policies.

We value your privacy and aim to ensure a safe and secure browsing experience on our website. If you have any questions or concerns regarding our Privacy Policy or the practices of external websites linked on our platform, please feel free to reach out to us for clarification and assistance. Your privacy is important to us, and we are committed to transparency and protection of your personal information.

Changes to our privacy policy

At MCD Project Services Limited, we continuously review and update our privacy policy to ensure it remains aligned with our commitment to your privacy and compliance with relevant regulations.

The latest version of our privacy policy is always available on this web page. We encourage you to check back periodically to stay informed about any updates or changes.

This privacy policy was last revised on 30 September 2023.

We appreciate your trust in MCD Project Services Limited and our dedication to safeguarding your personal information. If you have any questions or concerns about our privacy policy, please feel free to contact us. Your privacy matters to us, and we are committed to transparency and data protection.

How to contact us

If you have any questions or concerns about our company’s privacy policy, the data we hold about you, or would like to exercise any of your data protection rights, please don’t hesitate to get in touch with us. We are here to assist you.

You can reach us through the following means:

Email: info@mcdprojectservices.com

Phone: +61 (415) 518 226

We value your privacy and are committed to addressing your inquiries and requests promptly. Your data protection and privacy are important to us, and we are here to provide you with the necessary support and information.

Service Terms and Conditions

General Conditions

Welcome to MCD Project Services Limited, your trusted partner in professional staffing and recruitment services. By engaging with us, you (“Client”) agree to the following terms, designed to ensure a smooth and effective service:

  1. Acceptance of Terms: By utilizing our services, you acknowledge and agree to these Terms and Conditions. This agreement forms a legal bond between you (“the Client”) and MCD Project Services Limited (“we/us/our”).

  2. Amendment Rights: We reserve the unilateral right to modify these Terms & Conditions at any point, without prior notice. Your continued use of our services post any changes implies your acceptance of the new terms. Regularly reviewing these terms for updates is your responsibility. Disagreement with any updates requires you to cease using our services immediately.

  3. Service Access and Usage: Your access to and use of MCD Project Services Limited, including our website and any other digital platforms we own, is governed strictly by these Terms and Conditions.

  4. Order Acceptance Policy: A contractual agreement is established only upon our acceptance of your order. We hold the discretion to decline any order without explanation. Furthermore, we reserve the right to discontinue any service or alter prices at any time before the contract is finalized. These changes can occur without notice, and we bear no liability for not accepting an order, withdrawing services, or modifying prices.

  5. Service Use Revocation: We maintain the authority to terminate your access to our services at our discretion. This may occur in situations where no further constructive feedback is provided by the client, or in cases of inappropriate or abuse of any sort from the client.

Payments

  1. Inclusive Pricing Policy: The pricing of our professional staffing and recruitment services includes all applicable global consumption and sales taxes (VAT, GST, etc.), as mandated by law. The tax rates applied are based on the physical location of our clients, ensuring compliance with regional tax regulations.
  2. Card Validation and Authorization: For the security and validation of transactions, all credit/debit card payments are subject to checks and approval by the card issuing authority. In instances where your card issuer does not authorize payment, MCD Project Services Limited holds no responsibility for any delay or failure in delivery. Additionally, we are not obligated to provide details regarding such payment refusals.
  3. Pre-authorization of Payments: Upon placing an order with MCD Project Services Limited, a full payment is mandatory. To secure this, we will immediately debit your credit/debit card or PayPal account upon acceptance of your order. This ensures the availability of sufficient funds or credit in your account.

Complaints

  1. Submission of Complaints: Clients are encouraged to submit their complaints in writing, either via email or through our designated contact form. We request that the complaint include a detailed description of the issue, along with any relevant order information, to facilitate a swift and effective resolution.

  2. Response and Resolution Timeline: Upon receiving a complaint, MCD Project Services Limited commits to acknowledging receipt within 2 business days. We aim to investigate and respond with a resolution or update within 5-7 business days from the acknowledgment of the complaint.

Refund policy

  1. Refund Eligibility Window: Clients are entitled to a full refund provided that no work has begun on the order and the request for a refund is submitted within a 14-day period from the initial purchase date.
  2. Progressing Orders and Satisfaction Guarantee: For orders that are currently in progress, a full refund is generally not feasible. However, in exceptional circumstances where our commitment to 100% client satisfaction is not met, we may offer a credit note as a gesture of goodwill and service assurance.
  3. Finalization of Orders: Once an order is either automatically closed or explicitly approved by the client, it is deemed completed. Consequently, such orders are not eligible for refunds or credits under any circumstances.

Digital channels usage policy

  1. Usage Warranties: By accessing MCD Project Services Limited’s websites, you assure us that your use aligns with these Terms & Conditions. Your activities will be legal and conducted in a legal manner.

  2. Accuracy of Information: You commit to providing information that is truthful, complete, up-to-date, and accurate in every respect. Should any of your information change, you agree to inform us promptly.

  3. Website Modifications: MCD Project Services Limited retains the right to modify or temporarily or permanently remove any aspect of our websites without prior notice. We bear no liability for any impact these changes may have on you.

  4. Service Continuity and Security: We do not guarantee uninterrupted or error-free service, nor do we assure correction of defects, or that our websites and servers are free from harmful components such as viruses.

  5. Loss of Data: MCD Project Services Limited is not liable for any loss of data or material uploaded or transmitted through our websites.

  6. Email Confidentiality: All emails and attachments from us are confidential. If you receive an email in error, notify us immediately, delete it, and abstain from using, copying, or disclosing its contents.

  7. Internet Communication Risks: Be aware that internet communications are not always secure and may be intercepted.

  8.  Third-Party Links Disclaimer: Links on our websites to third-party sites are for informational purposes only. We do not endorse these sites, nor guarantee the accuracy or reliability of their content. We are not responsible for their policies, terms, conditions, or website security.

IP Terms and Conditions

General Conditions

  1. Scope and Application: This policy applies to all employees, contractors, and partners of MCD Project Services Limited and covers all forms of intellectual property (IP) created, developed, or innovated during the course of employment or engagement with the company.

  2. Ownership of IP: All intellectual property created or developed by employees during their employment, and which is related to the business of [Your Company Name], is considered the property of the company. This includes inventions, designs, software, trademarks, and copyrights.

  3. Disclosure of Inventions: Employees must promptly disclose any inventions or innovations to the company, providing sufficient detail to allow evaluation of the invention for patent or other IP protection.

  4. Protection of IP: MCD Project Services Limited is responsible for securing and maintaining IP rights, including filing for patents, trademarks, or copyrights, as deemed necessary by the company.

  5. Use of Third-Party IP: Employees must respect the IP rights of others. Any use of third-party IP must be appropriately licensed, and prior approval must be obtained from the company’s legal department.

  6. Confidentiality: Employees must maintain confidentiality of the company’s IP and must not disclose proprietary information without proper authorization.

  7. IP Training: We will provide training and resources to employees to ensure understanding and compliance with this IP policy.

  8. Compliance and Enforcement: Violations of this policy may result in disciplinary action, up to and including termination of employment. Legal action may also be taken to protect the company’s IP rights.

  9. Policy Updates: This policy may be updated periodically to reflect changes in law, industry standards, or company needs.

Acknowledgment: All employees, contractors, and partners are required to acknowledge and agree to comply with this Intellectual Property Policy.